Form per togliersi dalle blacklist

Può succedere talvolta che il tuo IP venga inserito nelle blacklist da parte di alcuni provider di email o da servizi anti-spam.

Prova il tuo server

To check your Email deliverability, YunoHost provide some tests avilables in the Diagnosis tool. This tools evalutes a lot of configuration and ip reputation points. It gives you also an indicator if some mails are blocked inside the mail queue (waiting to be sent). all the points evaluated by the well known mail-tester.com except for mail content (usefull if you prepare a newsletter).

However, if you have a doubt on the internal diagnosis results, you could check on external tools:

• by sending an emails : Mail tester
• by providing the public ip : MultiRBL Valli or Whatismyip

Check your mail logs

This command can help you to summarize which emails has been refused by other SMTP server and why.

cat /var/log/mail.log | grep "deferred" | sed -E "s/(:[0-9][0-9]).+</\1\t/g" | sed -E "s/>.+dsn/\terror/g" | sed -E "s/, status=deferred \(/ /g" | sed -E "s/\)$//g"

See the list of SMTP return code from wikipedia.

Untestable email providers

YunoHost is only able to test generic blacklist using the DNS RBL mechanism. However, Gmail, Microsoft, Yahoo or Free maintains their own blacklisting mechanism, so in some situation you may need to contact their teams through dedicated forms or use dedicated tools.

Microsoft

• No way to test easily IP reputation
• Microsoft guide for postmaster
• Information about SMTP return code from Microsoft
• Reputation Management tools :
  • Junk Email Reporting Program (JMRP)
  • Smart Network Data Services (SNDS)
• Get support form for deliverability issues (Sadly you need a Microsoft account :/ )

Gmail

• No way to test easily IP reputation
• Google guide for postmaster
• Information about SMTP return code from Google
• Reputation Management tools : Google Postmaster Tools
• Get support form for deliverability issues

Yahoo

• No way to test easily IP reputation
• Yahoo guide for postmaster
• Information about SMTP return code from Yahoo
• Reputation Management tools : Complaint Feedback Loop
• Get support form for deliverability issues

Free

You can find a tool to test your IP, advices, explanation of error code and a way to contact Free on this page

Get alert about emails sent without SPF or DKIM

If you use your own domains and think that some mails are sent by unauthorized servers (so without SPF/DKIM), you get report about this mail with.

_dmarc.DOMAIN 3600 IN TXT "v=DMARC1; p=none; fo=1; rua=mailto:example@domain.tld!10m"