Looking for help?
How to ask for help
tip
- Be courteous: help in the chatrooms or on the forum is given by our users and contributors, all volunteers.
- Explain the context of your request in a complete but concise way.
- It is paramount to share the error logs with YunoPaste (green buttons in your webadmin, then share the link to the generated page).
- Be patient, as your messages might not be seen instantly.
danger
- Do not ask about your attempted solution but rather your actual problem (see XY problem).
- Avoid phrases like "server does not want", "the app does not load", or other meaningless sentences.
- Do not trim error messages, but do not paste a wall of illegible unformatted code either. (Use YunoPaste)
- Do not ask your question like a poll ("does anyone else succeeded in...?").
Connect to the support chatroom
Please change your username, as we got legions of ynhusers.
tip
this room is available via
- Matrix (
#yunohost:matrix.orgusing Element) - IRC (
#yunohoston libera.chat, using kiwiirc) - XMPP (
support@conference.yunohost.org)
... or ask on the forum!
Please follow the Support section post template. It helps everyone understand the context of your request.
You've found a bug ?
tip
Please report bugs on our bugtrackers or contact the developers